Pre-Order Policy and Conditions
Last Update: 01/07/2019
Pre-Orders (PO) and Back Orders (BO)
are available for select products that are not currently in stock; as well as
items that have not been released yet.
* If your order contains items that are both in stock as well as
Backordered or Pre-Ordered items, Your in stock items will ship within our
normal shipping window, and additional shipping and handling charges will be
applied when your B/O items are shipped. To avoid additional shipping charges,
always make sure to order P/O or B/O separately from in stock items when
placing an order.
* You will not be charged for the Pre-Order items until we have received
confirmation from the manufacturer that the items are ready to ship to B360
Hobbies.
You will be contacted via email for confirmation that you still want
pre-ordered item, and will have 48 hours to respond. After 48 hours, we will
cancel your order.
* We normally do not require a deposit or payment in full on any pre-order /
backorder product, however we reserve the right to require a deposit or payment
in full on any pre-ordered items without notice.
* Deposits / Pre-Payments are non-refundable. However, you will receive it
back in the form of a store credit only.
Due to the nature of the Model Railroad business, it is possible that
your request for Backordered or Pre-Ordered item may take a substantial
amount of time to fill or may be canceled without notice. This is the only time
that a pre-paid deposit will be refunded.
For Pre-Orders and Back-Orders, if a
manufacturer increases our cost of the product, we reserve the right to
increase your cost. You will be notified before we ship the item if you still
want the product, you pre-ordered.